Refund policy
We want you to love your Holy Grail transformation. We offer a money-back guarantee on your very first order with us, starting from the date of fulfilment. The length of this guarantee depends on the plan you chose for your initial purchase:
- Monthly Plans: 30-day money-back guarantee
- Quarterly (90-day) Plans: 90-day money-back guarantee
- One-time purchase: 30-day money-back guarantee
This policy applies whether the product is opened or unopened. Please note that this guarantee is valid for new customers on their first order only and does not apply to subsequent renewals or switching to different plan types later. All complimentary items are non-refundable.
We will refund you for the full cost of your order— minus shipping, tax, or duties—no questions asked. Please note there is no need to send your product back to us. To request a refund, simply reach out to us by emailing support@getyourholygrail.com within your first order's timeframe, and someone will be happy to help. Refunds take approximately 2-5 days or more to process.